Returns & Exchanges
We want you to love your sleep, which is why we offer a 120-night risk-free trial on all mattresses. If you aren't completely satisfied, we will provide a full refund and coordinate a hassle-free pickup at no cost to you.
Return Process
- 1.Sleep On It
We ask that you try your new WinkBed for at least 30 nights to allow your body time to adjust to the premium support and comfort layers.
- 2.Initiate a Return
If you decide the mattress isn't the perfect fit after the initial 30 days, simply contact our sleep specialists via phone or email to start the process.
- 3.Schedule Pickup
We will coordinate with a local recycling partner or charity to pick up the mattress from your home at a time that is convenient for you.
- 4.Receive Your Refund
Once the pickup is confirmed by our partners, we will issue a 100% refund to your original payment method, typically processed within 5 business days.